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Shipping and Delivery Policy

Shipping and Delivery Policy

This Shipping and Delivery Policy (“Policy”) governs the shipping, handling, dispatch, transportation, and delivery terms applicable to products and services purchased through Gadgets For Future (“Company”, “we”, “our”, or “us”).

This Policy applies to all orders placed through the website, including enterprise procurement orders, XR devices, VR/AR/MR products, simulators, accessories, smart gadgets, commercial technology products, and related solutions.

By placing an order with Gadgets For Future, customers acknowledge and agree to the terms outlined in this Policy.

1. Scope of Shipping Services

Gadgets For Future provides shipping and delivery services for various categories of products, including but not limited to:

  • XR devices and accessories
  • VR/AR/MR headsets
  • Enterprise technology products
  • Industrial simulators
  • Smart gadgets and peripherals
  • Commercial electronics
  • Software-enabled hardware systems
  • Enterprise deployment equipment

Shipping services may be available for:

  • Domestic deliveries within India
  • International deliveries are applicable
  • Enterprise bulk shipments
  • Institutional procurement orders

Shipping availability may vary depending upon:

  • Product category
  • Geographic location
  • Import/export regulations
  • Logistics serviceability
  • Manufacturer restrictions
  • Enterprise deployment requirements

2. Order Processing

Orders are generally processed after successful:

  • Payment confirmation
  • Security verification
  • Inventory validation
  • Procurement confirmation

Processing timelines may vary depending upon:

  • Product availability
  • Enterprise customization requirements
  • Import procurement timelines
  • Manufacturer processing schedules
  • Volume of orders

Orders placed on weekends, public holidays, or non-business days may be processed on the next working business day.

The Company reserves the right to delay processing where additional verification or operational review is required.

3. Shipping Timelines

Estimated shipping and delivery timelines displayed on the website are indicative only and shall not constitute guaranteed delivery commitments unless explicitly agreed in writing.

Actual delivery timelines may vary due to:

  • Product availability
  • Procurement delays
  • Import or customs clearance
  • Logistics partner operations
  • Weather conditions
  • Regional restrictions
  • Government regulations
  • Enterprise deployment scheduling
  • Force majeure events

Enterprise and bulk orders may require additional handling and coordination time.

The Company shall not be liable for delays arising from circumstances beyond reasonable control.

4. Shipping Charges

Shipping charges, where applicable, may vary depending upon:

  • Product size and weight
  • Delivery location
  • Shipping method selected
  • International shipping requirements
  • Customs duties and taxes
  • Enterprise logistics arrangements

Shipping fees, handling charges, or additional logistics costs may be displayed during checkout or communicated separately for enterprise orders.

For international shipments, customers may additionally be responsible for:

  • Customs duties
  • Import taxes
  • Regulatory fees
  • Clearance charges
  • Local delivery charges

unless otherwise specified.

5. Enterprise and Bulk Deliveries

Enterprise, institutional, industrial, and bulk procurement orders may involve specialized logistics handling, scheduling, or deployment coordination.

Such orders may require:

  • Site readiness confirmation
  • Delivery coordination with customer teams
  • Installation scheduling
  • Technical deployment planning
  • Advance logistics approvals

Separate delivery timelines, transportation conditions, or enterprise agreements may apply to such orders.

6. Delivery Partners

The Company may use third-party logistics providers, courier companies, freight services, or transportation partners for order fulfillment and delivery.

While the Company makes commercially reasonable efforts to ensure smooth delivery operations, it shall not be responsible for delays, losses, or damages caused directly by third-party logistics providers beyond reasonable operational control.

Tracking information may be provided where available.

7. Delivery Address and Customer Responsibility

Customers are responsible for providing accurate and complete shipping information, including:

  • Full name
  • Delivery address
  • Contact details
  • Company information where applicable
  • PIN/ZIP code accuracy

The Company shall not be responsible for delays, failed deliveries, or losses caused by incorrect or incomplete information provided by customers.

Customers are responsible for ensuring availability to receive deliveries at the specified location.

Additional re-delivery or storage charges may apply for failed delivery attempts.

8. Inspection Upon Delivery

Customers are advised to inspect products immediately upon delivery.

If the package appears:

  • Damaged
  • Tampered with
  • Opened
  • Defective
  • Incomplete

customers should report the issue within forty-eight (48) hours from the time of delivery.

To process shipping or damage-related claims, customers may be required to provide:

  • Unboxing video
  • Product photographs
  • Packaging images
  • Delivery proof
  • Invoice details

Failure to report such issues within the specified timeline may affect claim eligibility.

9. Risk of Loss and Ownership

Risk of loss, damage, or theft shall transfer to the customer upon successful delivery of the product to the shipping address or designated recipient.

Customers are advised to ensure secure receipt of shipments.

For enterprise deliveries, risk transfer may be governed by separate contractual agreements where applicable.

10. International Shipping

International shipments may be subject to:

  • Import regulations
  • Customs inspections
  • International logistics limitations
  • Country-specific compliance requirements
  • Additional taxes and duties

Customers are solely responsible for complying with the import regulations applicable in their jurisdiction unless otherwise agreed in writing.

The Company shall not be liable for delays, seizures, or rejections caused by international customs or regulatory authorities.

11. Delayed, Lost, or Undelivered Shipments

While the Company works with logistics providers to ensure timely deliveries, certain delays may occur due to operational or external circumstances.

In the event of delayed or lost shipments, the Company may:

  • Coordinate with logistics providers
  • Investigate shipment status
  • Provide commercially reasonable assistance

However, delivery timelines are estimates only and shall not constitute guaranteed commitments unless explicitly agreed.

The Company shall not be liable for indirect losses arising from shipping delays.

12. Refused Deliveries

Customers are advised not to refuse deliveries without prior approval from the Company.

Unauthorized refusal of delivery may result in:

  • Reverse logistics charges
  • Handling fees
  • Restocking deductions
  • Partial refund processing
  • Cancellation restrictions

The Company reserves the right to recover logistics and operational expenses incurred due to refused shipments.

13. Force Majeure

The Company shall not be liable for shipping delays, delivery failures, or logistics disruptions caused by circumstances beyond reasonable control, including but not limited to:

  • Natural disasters
  • Floods or earthquakes
  • Pandemic-related restrictions
  • Government regulations
  • Political disturbances
  • Customs delays
  • Transportation strikes
  • Supply chain disruptions
  • Cybersecurity incidents
  • Power or communication failures

14. Limitation of Liability

To the maximum extent permitted under applicable law, Gadgets For Future shall not be liable for:

  • Indirect damages
  • Business interruption
  • Operational losses
  • Enterprise deployment delays
  • Loss of profits
  • Delayed shipments caused by third parties
  • Customs-related delays
  • Regional service disruptions

arising from shipping or delivery operations.

The Company’s liability, where applicable, shall not exceed the purchase value of the affected order.

15. Changes to this Policy

The Company reserves the right to revise, amend, or update this Shipping and Delivery Policy at any time without prior notice.

Updated versions shall become effective immediately upon publication on the website.

Continued use of the website or services after modifications shall constitute acceptance of the revised Policy.

16. Contact Information

For shipping-related inquiries, delivery assistance, or logistics support, customers may contact:

Gadgets For Future
Email: reach@chrp-india.com
Phone: +91 9145 967 635

Website: Gadgets For Future