Gadgets For Future agrees to repair your product at our cost, if the product is purchased from our website and has a manufacturing defect either on arrival or during the warranty term specified for the relevant product, commencing from the date of purchase.
How It Works
Step 1 – Raise a Request Once you’ve raised a request, you should hear back from us by the next working day. We may have a few questions and clarifications before we go ahead and approve your repair/replacement request.
Step 2 – Ship the Product Courier the product to our address. You have to bear one-side courier expenses as we don’t provide doorstep services. We will send the repaired/replaced product back to your address at our cost.
Step 3 – Repair / Replace Once the product has reached us, we will need 4 to 5 working days to inspect the product and update you with the outcome.
Total Time: The entire post-sale service process typically takes 10–12 working days.
Service Policy
Warranty Coverage Products sold on Gadgets For Future website are eligible for free repair if a manufacturing defect is found on arrival or within the warranty period mentioned on the product page.
Repair / Replacement Limit Repair or replacement can be done only once per product purchase.
“24 Hours Replacement” Products Products labeled “24 Hours Replacement” are eligible for repair within 48–72 hours of delivery, in the unlikely event that the product received is damaged. Once the product is received by us and found intact with all accessories originally sent, we will initiate a repair or issue full store credit so you may exchange and buy another product from our website.
Note: Accessories are not covered under warranty. If you notify us of a damaged or defective accessory within 24 hours of delivery, we will replace it. After 24 hours, the company is not liable.
Not Eligible for Service
The following cases are NOT covered under our repair or post-sale service:
- Products received in damaged condition brought to our notice beyond 24 hours of delivery.
- If the product has been mishandled or not used as directed by the brand, causing damage.
- Damage caused by electrical surges or power fluctuations.
- Accessories — not covered under warranty at any time.
Refund & Return Policy
We do not provide Refund or Return in the following cases:
- Customer is not happy with the look or sound quality of a product, as long as it is not actually damaged, defective, or faulty.
- Partial COD advance paid amount is non-refundable in case of RTO, return, or cancellation.
- Any physical damage that was not informed to us within 24 hours of receiving the product.
- Damage caused by electrical surges or any form of damage caused by mishandling by the customer.
- Delivery delayed due to natural calamities, logistics partners, or unavailability of the customer — refund will not be entertained under such circumstances.
Please Note: Depending on the situation, the refund amount may be processed after deducting bank and delivery charges.
Contact Us
For any service-related queries, feel free to reach out to our support team. We are happy to help you resolve your issue as quickly as possible.
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