This After-Sales Services, Maintenance & Warranty Policy (“Policy”) governs the support services, warranty coverage, maintenance assistance, repair handling, enterprise support obligations, and related post-purchase services applicable to products and solutions purchased through Gadgets For Future (“Company”, “we”, “our”, or “us”).
By purchasing products or services from Gadgets For Future, customers acknowledge and agree to the terms outlined in this Policy.
Gadgets For Future provides post-purchase support services for various technology products and enterprise solutions, including but not limited to:
The scope of support may vary depending on:
The Company is committed to providing commercially reasonable after-sales support to customers for operational assistance, technical troubleshooting, maintenance coordination, and warranty handling.
Support services may include:
Support may be provided through:
The availability and response timelines of support services may vary depending upon the nature of the issue, customer location, operational workload, manufacturer dependency, and product category.
Eligible products purchased from Gadgets For Future may include a limited manufacturer warranty or seller warranty, subject to the specific product terms and conditions.
Warranty coverage shall commence from the date of successful delivery unless otherwise specified in:
Warranty duration may vary depending on the product category and the manufacturer’s terms.
Typical warranty periods may include:
The exact warranty duration applicable to a product shall be communicated at the time of purchase.
Subject to technical inspection and verification, warranty coverage may include defects arising from:
Where applicable, the Company may provide:
The Company reserves the right to determine the appropriate resolution after inspection and technical evaluation.
Warranty coverage shall not apply in circumstances involving:
Warranty shall also become void if:
The Company reserves the right to reject warranty claims where misuse or unauthorized modification is identified.
Customers receiving products that are physically damaged, defective, or non-functional at the time of delivery must report the issue within forty-eight (48) hours from the time of delivery.
To process a DOA request, customers may be required to provide:
Failure to report such issues within the specified timeline may affect eligibility for replacement or support.
The Company reserves the right to inspect and verify all DOA claims before approval.
For eligible products and enterprise deployments, the Company may provide maintenance-related services either directly or through authorized service partners.
Maintenance services may include:
Maintenance availability may depend upon:
Separate maintenance charges, Annual Maintenance Contracts (AMC), or enterprise support agreements may apply.
Enterprise customers may opt for Annual Maintenance Contracts (“AMC”) or extended support agreements for selected products and deployments.
AMC services may include:
The scope, duration, exclusions, and response timelines of AMC services shall be governed by separate contractual agreements.
Customers seeking repair or technical assistance must contact the official support team of Gadgets For Future through authorized communication channels.
After receiving the request, the Company may:
Products requiring physical inspection may need to be shipped to authorized service facilities at the customer’s risk unless otherwise agreed.
Repair timelines may vary depending upon:
The Company shall not be liable for delays caused by external operational dependencies.
Replacement requests shall be subject to:
The Company reserves the right to:
Replacement decisions shall remain at the sole discretion of the Company after evaluation.
Certain XR devices, simulators, and enterprise systems may require software updates, firmware upgrades, or cloud-based integrations.
The Company may provide commercially reasonable support for:
However, the Company does not guarantee uninterrupted compatibility with:
Third-party software support shall remain subject to the respective third-party provider’s policies.
Customers are responsible for:
Enterprise customers are additionally responsible for ensuring:
Failure to follow operational recommendations may affect warranty eligibility.
To the maximum extent permitted under applicable law, Gadgets For Future shall not be liable for:
arising from product servicing, maintenance activities, repair delays, or warranty processing.
The Company’s liability shall not exceed the original purchase value of the affected product unless otherwise required by applicable law.
The Company reserves the right to reject support or warranty claims involving:
Appropriate legal or administrative action may be initiated where necessary.
Gadgets For Future reserves the right to revise, amend, or update this Policy at any time without prior notice.
Updated versions shall become effective immediately upon publication on the website.
Continued use of products or services after such modifications shall constitute acceptance of the revised Policy.
For warranty claims, maintenance support, repair assistance, or after-sales inquiries, customers may contact:
Gadgets For Future
Email: reach@chrp-india.com
Phone: +91 9145 967 635
Website: Gadgets For Future
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